Social Services

Municipal Social Services

Barakaldo Town Hall provides Social Services for individuals, families and groups on the following issues: information, social skills, physical and psychological independence, coexistence, training, work, economic status, housing and social participation.

These services are available to all residents in the municipality of Barakaldo whether registered on the municipal census or not regardless of nationality or whether or not they have a residence permit .

Basic Municipal Social Services

First contact with the Social Services can be made throgh the local office or by phone.

During the first appointment, information and guidance is provided and an initial assessment of the case is performed. When necessary, in later appointment, there will be an ongoing intervention. The applicant will be assigned a social worker for the whole process.


  • Inform, assess and provide advice about existing social resources and rights.
  • Prepare family and individual intervention plans that are adapted to each person or family in order to improve their psycho-social situation.
  • Intervene in situations where people (women, children, the elderly or others) are in situations where they are unprotected, at risk, abused and/or abandoned.
  • Provide help at home for the interested party.
  • Implement intervention programmes aimed at the social integration of individuals, families and groups. Priority is given to preventing social exclusion.
  • Organise programmes to raise awareness and develop participation.
  • Manage the processing of the relevant benefits.
  • Study the town's social necessities, in order to manage and/or create the necessary resources.


Resources and programmes

  • Individualised help from a professional.
  • Intervention plans and/or agreements finalised with the interested party.
  • Job and social insertion programmes.
  • Welfare benefits.
  • Advice on legislation concerning foreign nationals
  • Socioeducational intervention teams: sScial workers for minors and families.
  • School support.
  • Psychological Support.
  • Home Help Service.
  • Helping the elderly.
  • Telephone helpline.
  • Day centres for the over 60s who need help to carry out day-to-day activities.
  • Finding a place in retirement homes.